Information for wheelchair users

Access to the Visitor Centre from Easter to the end of October is via the cliff railway which has carriages that are adapted to receive wheelchairs.

When you arrive at the Visitor Centre you will see the reception area in the car park at the bottom of the cliff railway. Parking is free. There is a short low-gradient ramp to access the reception and railway. We offer free entry to the Visitor Centre for carers.

During the winter months, the railway is closed and access to the Visitor Centre is via the Garden Steps. This is a stepped pathway, which takes about 10 minutes to walk, passing the eco-cabins, vegetable fields and shop. Parking is provided near the visitor circuit at the top of the South Drive for those who are unable to walk up.

As CAT is located in a rural area with steep gradients, it has not been possible to make all paths accessible. The Garden Steps and Woodland Walk leading from the lower car park to the Visitor Centre are not suitable for wheelchairs or buggies.

The displays are located throughout a 7-acre open-air site. Most of the pathways around site are made up of compacted aggregates which are mostly level; however wheelchair users may require assistance in using these, particularly during periods of inclement weather. All the buildings have ramped or level access with doors, entrances and corridors wide enough for a wheelchair. There are wheelchair accessible toilets at the bottom car park reception building and near the shop at the top of the cliff railway.

We have electric mobility scooters and a wheelchair, either of which can be hired free of charge by calling 01654 705993 in advance of your visit.

Other access information

Weather: While there are a number of buildings and sheltered areas throughout the Visitor Centre, please keep in mind that this is generally an outdoor experience and dress accordingly.

Telephones: The mobile phone signal in the area can be weak.

Dogs: Guide Dogs and Hearing Dogs are permitted onto the Visitor Centre. Unfortunately we cannot allow other dogs onto the Centre as our chickens and ducks have free roam of the area and there are several nesting sites.

Baby changing facilities are available in the toilets close to the cliff railway and in the restaurant.

Bike racks and free car parking